Privacy Policy

At Smartiflix IPTV Service, available at https://smartiflixiptvservice.com, we respect your right to privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, safeguard, and handle your data when you interact with our website, applications, and streaming services.

1. Information We Collect

To provide you with access to our premium IPTV playlists and customer support, we collect minimal and essential information, including:

• Account Data: Name, email address, and messaging details (e.g., WhatsApp number) provided during checkout or trial registration.
• Device & Activation Identifiers: MAC address, Device Key, or Application Type (e.g., IPTV Smarters, TiviMate) required to configure your playlist subscription.
• Technical Log Data: IP address, operating system, and browser type collected automatically to prevent server abuse and ensure server stability.

2. How We Use Your Information

We process your data strictly for legitimate operational purposes:

• Generating and delivering your M3U playlist URLs, Xtream Codes credentials, and setup guidelines.
• Processing transaction receipts and billing notifications.
• Offering 24/7 technical assistance and resolving line buffer issues.
• Sending optional service updates, server maintenance alerts, and renewal reminders.

3. Payment Security & Financial Data

Your payment security is our top priority. Smartiflix IPTV Service does not collect, process, or store your credit card or full banking details on our servers.

All financial transactions are handled securely through encrypted, PCI-DSS compliant third-party payment gateways (e.g., Stripe, PayPal, or secure direct processors). All transaction data exchanged with payment gateways is protected using 256-bit SSL (Secure Sockets Layer) encryption technology.

4. Cookies & Analytical Technologies

We use essential cookies and minor analytics tools to improve website performance, monitor page loading speed, and optimize user experience. Cookies help us remember your device preferences and keep track of shopping sessions.

You may choose to disable cookies through your web browser settings; however, doing so may limit certain functional features of our website.

5. Data Retention & Security Measures

We maintain strict administrative and electronic protocols to protect your credentials against unauthorized access, loss, or alteration. Active subscription records are retained as long as your service is active. Expired trial or account data is periodically purged from our databases.

6. Third-Party Links & External Apps

Our site or setup tutorials may contain links to external third-party software, applications, or external media players. Smartiflix IPTV Service holds no responsibility for the privacy practices, content, or policies of third-party platforms or application developers.

7. Your Privacy Rights

Depending on your location, you hold the right to request access to the personal data we hold about you, request corrections, or ask for account deletion upon contract expiry. To request data removal, contact our support team.

8. Policy Updates

We reserve the right to revise this Privacy Policy at any time. Any changes will be reflected directly on this page with an updated modification date at the top.